Privacy Policy

1. Introduction

Mission Carbon is an AI-powered sustainability learning platform that helps users learn about sustainability, the environment, and conscious living through lessons, quizzes, AI assistance, gamification, progress tracking, Leaves, streaks, badges, and future image-recognition features.

This Privacy Policy explains how Mission Carbon collects, uses, stores, and protects personal information when users interact with our website, app, learning platform, AI Assistant, quizzes, onboarding, and related services.

2. Information We Collect

Mission Carbon may collect the following types of information:

Account Information

• Name or display name
• Email address
• Password or authentication information
• Account preferences
• Login information

Onboarding Information

During onboarding, Mission Carbon may ask questions about sustainability habits, lifestyle choices, and environmental awareness. This may include information about:

• Transportation habits
• Recycling habits
• Water usage
• Energy habits
• Shopping behavior
• Clothing and beauty product choices
• Daily sustainability habits

Learning and Progress Data

Mission Carbon may collect information about user activity, including:

• Completed lessons
• Locked and unlocked lessons
• Quiz answers and quiz results
• Leaves earned
• Streak activity
• Badges earned
• Learning path progress
• Onboarding completion
• Recommended lessons

AI Assistant Data

When users use the AI Sustainability Assistant, Mission Carbon may collect:

• Questions typed by users
• AI-generated responses
• Chat history
• Feedback about answers
• General usage information

If a user uses Mission Carbon without an account, AI chat history may not be permanently saved. If a user creates an account, AI chat history may be linked to that account.

Technical and Usage Data

Mission Carbon may automatically collect:

• Device type
• Browser type
• Operating system
• IP address
• App or website usage events
• Pages or screens visited
• Session duration
• Error logs
• Performance data
• Approximate location based on IP address

Future Image Recognition Data

Mission Carbon may introduce image-recognition features in the future. If launched, users may be able to upload or take photos of products, labels, packaging, recycling symbols, clothing, beauty products, or similar items.

If enabled, Mission Carbon may process uploaded images to provide sustainability summaries, recycling information, and alternative suggestions. This Privacy Policy will be updated before launching any image-recognition feature that materially changes how personal data is collected or processed.

3. How We Use Information

Mission Carbon may use information to:

• Create and manage user accounts
• Provide lessons, quizzes, and platform features
• Recommend lessons based on onboarding answers
• Save progress, Leaves, streaks, badges, and quiz results
• Provide AI Assistant responses
• Store AI chat history for logged-in users
• Improve lessons, quizzes, and platform content
• Analyse usage and improve product performance
• Detect bugs, errors, abuse, or security issues
• Communicate service updates
• Comply with legal obligations
• Develop future features, including image recognition

4. AI Processing

Mission Carbon uses AI-powered features to provide sustainability-related answers, learning support, and future image-based analysis.

Users should not enter sensitive personal information into the AI Assistant unless necessary.

5. Cookies and Tracking Technologies

Mission Carbon may use cookies, local storage, analytics tools, or similar technologies to:

• Keep users logged in
• Remember preferences
• Understand how the platform is used
• Improve performance
• Measure marketing effectiveness
• Detect errors and security issues

Where required, Mission Carbon will request consent before using non-essential cookies or tracking technologies.

6. Sharing Information

Mission Carbon does not sell personal information.

Mission Carbon may share information with trusted service providers who help operate the platform, such as:

• Hosting providers
• Database providers
• Authentication providers
• Analytics providers
• Email service providers
• AI service providers
• Error monitoring tools
• Payment processors, if paid features are added in the future

Mission Carbon may also disclose information when required to:

• Comply with law
• Respond to legal requests
• Protect user safety
• Prevent fraud or abuse
• Enforce the Terms of Service
• Protect Mission Carbon's rights and security

7. Data Retention

Mission Carbon keeps personal information only for as long as reasonably necessary. For example:

• Account data may be kept while the account is active.
• Learning progress may be kept so users can continue their journey.
• AI chat history may be kept for logged-in users unless deleted according to applicable policies.
• Technical logs may be kept for security, debugging, and analytics for a limited period.
• Some information may be kept longer if required by law or necessary to protect legal rights.

8. User Rights

Depending on location, users may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing
• Request a copy of their data
• Withdraw consent where processing is based on consent
• File a complaint with a data protection authority

To exercise privacy rights, contact: privacy@missioncarbon.app

9. Security

Mission Carbon uses reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service is completely secure. Users are responsible for keeping login credentials safe.

10. Children's Privacy

Mission Carbon is not intended for children under 13 without appropriate consent from a parent or guardian.

If Mission Carbon learns that it has collected personal information from a child without required consent, it will take steps to delete it.

11. International Data Transfers

Mission Carbon may use service providers located in different countries. This means personal information may be processed outside the user's country of residence.

Where required, Mission Carbon will use appropriate safeguards for international data transfers.

12. Changes to This Privacy Policy

Mission Carbon may update this Privacy Policy from time to time. If material changes are made, users may be notified through the app, website, email, or another appropriate method.

The updated version will be indicated by the "Last updated" date.

13. Contact

For questions about this Privacy Policy, contact: